ai for customer support
5 Secret Workflow Automation Fails Silently Killing SaaS Support
5 Secret Workflow Automation Fails Silently Killing SaaS Support In 2024, 40% of urgent tickets were misclassified by flawed Zapier chatbot integrations, meaning hidden automation errors are silently killing SaaS support. Your no-code tools may look efficient, but they often create fragile processes that collapse the moment a real customer